Update: While it appears the webmail portal has mostly recovered, we've been hearing intermittent reports of users still having issues. The first thing to try if you see an issue is a "Hard Refresh" using your keyboard; press the CTRL and F5 keys at the same time. This will clear the cache in your browser and may refresh the interface to show the new style. If you're still having trouble, please contact us.

We have received reports from our webmail vendor that there is an issue with the Webmail Portal Login after an update:

We are actively testing a solution for an intermittent issue affecting some users on the Webmail Portal. This issue arose after the introduction of Zimbra version 10.1 (the webmail log in platform associated with the Portal) and the updated maildrop servers. Users may encounter a malformed login/logout screen with overlapping or missing images and non-functional buttons.

Note: This situation currently only affects mail accessed through a web browser. If you check your mail through a mail client like Outlook or Apple Mail, you should not experience any issues.

We are working with our vendor to resolve the issue. As a temporary solution you can log in with this link:

https://login.informnet.com/login

The login portal will look like this:

After you login you will see this screen:

Click on the "Email" button and that will take you to your inbox. If you notice any issues or errors in the user interface you may try a hard refresh in your browser by hitting CTRL + F5 at the same time on your keyboard.

Thank you for your patience.

Please contact us with any questions or further help.